Privacy Policy

Effective Date: 01/10/2023

At XyKai Tech, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our computer sales and services. By using our products and services, you agree to the practices described in this policy.

Information We Collect:

1.Personal Information:

We may collect personal information such as your name, contact details, email address, phone number, and shipping address when you make a purchase, request services, or contact our support.

2.Payment Information:

When you make a purchase, we collect payment information, such as credit card details or other payment methods. This information is securely processed by our payment gateway partners.

3.Service and Support Data:

We collect information related to your computer’s hardware, software, and service history to provide effective technical support and services.

How We Use Your Information:

1. Order Fulfillment:

We use your personal information to process and fulfill your orders, including order confirmation, delivery, and returns.

2. Communication:

We may use your contact information to communicate with you about your purchases, services, technical support, and updates about our products and promotions. You can opt out of marketing communications at any time.

3.Service and Support:

Your service and support data enable us to diagnose and address issues with your computer systems efficiently. We may also use this data for product improvement and research.

Disclosure of Information:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following cases:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our computer sales and services. These include shipping companies, payment processors, and IT service providers. These partners are bound by contracts to protect your data.

2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, protect our rights, or respond to legal requests and investigations.

Data Security:

We employ industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights:

You have the right to:

  • Access, update, or correct your personal information.
  • Delete your personal information, subject to legal obligations.
  • Opt out of marketing communications.
  • Object to the processing of your data for specific purposes.

To exercise these rights or inquire about your data, please contact us at:

Changes to this Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the revised policy on our website or through other appropriate channels.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

By using XyKai Tech, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

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