Shipping Policy

Shipping Options:

  • Same-Day Delivery (Within Dimapur Town):
    • We offer same-day delivery within Dimapur Town for selected locations.
    • Orders placed before 12AM on business days (Monday to Saturday) will be delivered on the same day.
    • Orders placed after 12AM or on weekends/holidays will be delivered on the next business day.
  • 2 to 3 Days Delivery (Outside Dimapur Town)
    • For customers outside Dimapur Town, we provide a 2 to 3 days delivery service. Orders will be processed within 24 hours of receiving them.
    • Please note that delivery times may vary depending on the destination and any unforeseen circumstances.

Shipping Charges:

  • Same-Day Delivery (Within Dimapur Town)
    • A flat fee of Rs. 50 to 80 will be charged for same-day delivery orders within Dimapur Town.
  • 2 to 3 Days Delivery (Outside Dimapur Town)
    • Shipping charges for orders outside Dimapur Town will be calculated based on the destination and weight/volume of the package. You can view the estimated shipping cost during the checkout process.

Delivery Locations:

  • Same-Day Delivery:
    • We currently offer same-day delivery to select locations within Dimapur Town. Please check our website or contact our customer support for a list of eligible areas.
  • 2 to 3 Days Delivery:
    • We deliver to various locations outside Dimapur Town. To know if your area is eligible for this service, please enter your delivery address during the checkout process, and the system will provide you with an estimated delivery time.

Order Tracking:

  • You can track your order’s status using our online tracking tool. Once your order is dispatched, you will receive a tracking number via email or SMS. Simply enter this number on our website to monitor your shipment’s progress.

Delivery Times:

  • Our delivery times are based on business days (Monday to Saturday) and exclude weekends and holidays. We make every effort to ensure your orders are delivered promptly. However, unforeseen circumstances may cause delays. In such cases, we will communicate with you and provide updates on your order status.

Contact Information:

  • If you have any questions or need assistance with your order, please feel free to contact our customer support team at: contact@xykaitech.com/+91-7005651930

Please note that the shipping policy is subject to change. It’s advisable to review our policy regularly for any updates or modifications. We reserve the right to adjust shipping fees, delivery locations, or terms as needed to provide the best service to our customers.

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